Arts and Culture Digital Roadmap
A one-stop Arts and Culture Digital Roadmap to support the adoption of digital solutions.
Last updated 27 May 2025
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Digitalisation is a key enabler for the arts and culture sector today and for the future
Digital transformation is not about replacing the existing experience, but enhancing the arts ecosystem. Digital technology can help enhance the experiences of audiences and visitors by making a wide range of innovative works available, and increase the productivity and sustainability of arts and culture organisations.
Digital solutions can help you and your organisation better serve and connect with your audiences and visitors. One of the most useful applications of digital technology is for automating and streamlining administrative and back-room processes, such as accounting, booking of tickets and email marketing. The right digital solutions can seamlessly complement your work in any part of the sector.
Global trends across technology, the economy and society will impact the arts and culture sector. Digital transformation will position you and your organisation to respond and take advantage of these trends.
A one-stop Arts and Culture Digital Roadmap
The Arts and Culture Digital Roadmap is designed to support you and your organisation in the adoption of digital solutions to improve operational productivity and deliver greater impact through your work. It was developed through a survey on the digital capabilities of the sector, and over 20 deep-dive interviews with arts and culture organisations and practitioners.
It also includes a self-assessment checklist which you and your organisation can use to gauge your level of digital readiness, an array of digital solutions which you can adopt and benefit from at various phases of the creative process, as well as a list of funding schemes and other resources which can support your digitalisation journey.
The Arts and Culture Digital Roadmap will be updated regularly, as the needs of the sector and technology evolve over time. We will be organising engagement activities such as virtual roadshows and workshops for you and your organisation to familiarise yourselves with the Roadmap, and how you can use it to support your digital adoption efforts. We will be posting details of these engagement activities here, so keep a lookout.
If you have any queries, feedback and comments about the Arts and Culture Digital Roadmap, or require any assistance in digital adoption, please reach out to contact us here.
You may also wish to read an interview of CEO of the National Arts Council (NAC), Mrs Rosa Daniel, by the Sharing Cities Alliance, about the increasing importance of digital adoption by arts and culture organisations and practitioners, especially with COVID-19. In the interview, CEO/NAC noted that digitalisation is not just about innovating offerings and reaching out to audiences, but also for organisational sustainability and operational efficiency.
We thank everyone who has contributed to the development of the Arts and Culture Digital Roadmap, including those who participated in our earlier survey and interviews. We look forward to your continued support and partnership as we continue to refine the Roadmap, and promote digital adoption across our arts and culture ecosystem.